Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Aug 31, 2022 · Our team can most definitely take a further look at this issue. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. I am an Official Xfinity Employee. Question. Hi there @Chrissy15221 Thanks for reaching out to Xfinity with your email concerns. There is no way to rearrange the order of the MY Folders tab. You would "delete" and create new folders in the order you would want. or you could rename the folders t. CCDevinC. commented. 11 months ago. New updates are being added at the bottom of this story……. Original story (published on October 4, 2021) follows: Previously known as Xfinity Instant TV, Xfinity ...I'm using the Xfinity Stream beta app on Roku to watch the Today show in my home but on a device that doesn't have a Xfinity box. Every morning for the last month or so I haven't been able to start watching my recording until the recording is over unless I want to start wherever the recording is in Cold restarting everything - the cable modem, router & Flex box - does not work. I will just restart Flex occasionally until xFinity gets their software problem fixed.Hello, @user_0ee45b.We are aware of an issue that is similar to what you are describing, but that issue has since been resolved. Are you still having issues with your equipment?Our team can most definitely take a further look at this issue. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. I am an Official Xfinity Employee.Anyone else having issues with their Xfinity Flex streaming boxes? We have 3, Living room, moms room and office and every single one of them is throwing a black screen with ENT-22011 error code. I don't want to call Xfinity, I have the flu and just don't want to deal with bullshit. Just wondering if its a know outage.Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window.Hello, @user_0ee45b.We are aware of an issue that is similar to what you are describing, but that issue has since been resolved. Are you still having issues with your equipment?First, please try these troubleshooting steps-. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the Flex Boxes to the TV, confirm that it’s plugged into the proper locations. Confirm that the TV is set to the proper input.Jun 15, 2021 · I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer. Internet is fine. Flex box a direct cable connection to modem. These ENT-22011 happen a lot but they usually can be fixed by exiting and restarting to the Xfinity home page. When I steam from Crackle app or just moving around between apps this happens. I should just return this and remove Flex. Aug 31, 2022 · Oh wonderful! I am so glad to hear those Xfinity Flex issues you were experiencing have been resolved. Please don't hesitate to reach back out over our Xfinity Community Forums anytime in the future with any other questions or concerns you may have, or if you are ever having any other issues with your Xfinity services. Our team can most definitely take a further look at this issue. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. I am an Official Xfinity Employee.Aug 31, 2022 · Fortunately, this issue was officially resolved on Wednesday morning (8/31) by our amazing support team, and a new update was sent to all active equipment. If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in. Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 First, please check your internet connection, coaxial connections ensure they are "finger-tight", check that the coaxial cables are in good repair (no holes or exposed wires), and remove any unneeded splitters. If the issue still exists after troubleshooting your internet connection, please check and adjust your firewall settings to ensure Flex ...13 hours ago · We are not able to get our flex to connect to our Wi-Fi. However, our Wi-Fi is fine for all the other devices. When I click try again, it does nothing. The issue with the flex box was a known issue that our engineers did work on and resolved. Please let us know if you are still having issues with your equipment. I no longer work for Comcast. Jun 15, 2021 · Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013 Thank you for letting us know! 0. 0Then there is a screen displayed that says the device has been restarted and to press any key on the remote to continue. After this the "Yikes" (22010) message is again displayed. As noted, the Flex box is hardwired. I have created an IP reservation in my DHCP sever section of my router. I can ping the IP address successfully.Error Code: ENT-22010. Description: It looks like your Flex box can't perform that function due to network or API connectivity issues. Suggested Solution: If the Flex box is connected via Wi-Fi, check the signal strength and if it's weak, try connecting it with an Ethernet cable. You can also try restarting the box and checking for any known ...New updates are being added at the bottom of this story……. Original story (published on October 4, 2021) follows: Previously known as Xfinity Instant TV, Xfinity ...Xfinity Flex. Flex. Ent 22011. U. user_230beb. Visitor • 1 Message. Wednesday, August 31st, 2022 9:58 AM. Closed. Ent 22011. I keep getting this code and it won’t ...We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Aug 31, 2022 · Fortunately, this issue was officially resolved on Wednesday morning (8/31) by our amazing support team, and a new update was sent to all active equipment. If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in. Fortunately, this issue was officially resolved on Wednesday morning (8/31) by our amazing support team, and a new update was sent to all active equipment. If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in.Xfinity Flex. Flex. Ent 22011. U. user_230beb. Visitor • 1 Message. Wednesday, August 31st, 2022 9:58 AM. Closed. Ent 22011. I keep getting this code and it won’t ...Same thing happened to me yesterday. I rebooted it multiple times, but nothing changed. Today I tried it, and it worked just fine.ENT-22019 seems even the Comcast reps don’t know it? But pops up on certain shows .. last time I had it they had to delete the program app completely and I had to resubscrib.. but it’s something non of the customer service reps know or how to fix itHello, @user_aef563.This was a known issue and our engineers made some adjustments. They recommended removing the device from power for about 20 seconds and then plug it back in.We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant.You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support.Official Employee. •. 454 Messages. @user_44c005, I wanted to see how things were working for you. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7Reached out to Comcast support who told me the issue is caused from the box being connected to the internet but not receiving proper signals from them. They attempted to fix it but it didn’t work, so now I’m waiting on the back end team to fix it. Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013Jun 15, 2021 · Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013 Flex is not working. Getting the same error ent-22011. Tried resetting service from Xfinity support and reset power. Please fix your problemNeed outdoor Comcast box cover. Hi, we lost our Comcast outdoor box cover a few years ago. My husband brought it up to the tech the last time they were out. They said that it was not needed. We had an electrician in this week and our inside box is getting water. The electrician said that the Comcast cable should get covered as Hello, thanks for taking the time to reach out to us regarding your issues. Are you having any issues with the streaming services on any other device?We're an Xfinity customer with Xfi Internet + X1 TV + Voice and 5 TV's. I recently replaced the set-top boxes on 4 of the TV's with Amazon Fire TV sticks and installed the Xfinity Stream beta app on those firesticks. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.About as good as their Xfinity Stream app, which isnt saying much . Trying to enter network settings with a brand new remote, fresh batteries and the enter/select button does not respond to select confirm on the second screen. Very easy to select cancel so its not the batteries. Getting a live person at Comcast is the most frustrating thing ever.Xfinity Flex. Flex. ... 1 Message. Wednesday, August 31st, 2022 12:35 PM. Closed. ENT-22011. Flex box not booting correctly keep getting that didn’t go as planned ...Jun 15, 2021 · Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013 Jun 15, 2021 · Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013 Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Hello, thanks for taking the time to reach out to us regarding your issues. Are you having any issues with the streaming services on any other device? Same here! It was okay last night and this morning nothing is working. I've restarted three times now and nothing is helping.Hello, thanks for taking the time to reach out to us regarding your issues. Are you having any issues with the streaming services on any other device? Aug 31, 2022 · Not working- error- ent 22011. Thank you for reaching out to the Xfinity community forums, @user_f7bd33!We appreciate you taking the time to bring this issue to our attention. Aug 31, 2022 · Hello, @user_0ee45b.We are aware of an issue that is similar to what you are describing, but that issue has since been resolved. Are you still having issues with your equipment? Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7This was a known issue and if you are still having issues, please restart your Flex box by removing the power cord from power for about 20 seconds and then plug it back in. Let us know if that did not resolve the issue, and we can do more troubleshooting.Xfinity Flex Xi6-A code ENT-22011 Help?? My box stopped working randomly, every app wouldn't open. I restarted it and now I keep getting that didn't go as planned please try again ENT-22011. Everything I've found online says this hasn't been fixed for over a year. Is this fixable or do I have to move to a company that cares abMy flex box is displaying an ent-22011. I finally contacted support and this is what they said: “It’s loading signals and it takes one hour for diagnostics and appropriate resolutions to complete. your services should be restored within one hour” then sent me a ticket number and text and said if it’s still acting up then call a tech out to come look. Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7Xfinity Flex | Page 29 | Xfinity Community Forum ... null Fortunately, this issue was officially resolved on Wednesday morning (8/31) by our amazing support team, and a new update was sent to all active equipment. If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in.Hello, @user_c80899.This was a known issue and our engineers made some adjustments. They recommended removing the device from power for about 20 seconds and then plug it back in.Aug 31, 2022 · Hi, there @user_73cafd Thank you for taking the time out of your day to reach out to Xfinity on Forums. I hope you are having an amazing day so far. I do apologize for the issues that you are having with your TV services. The issue with the flex box was a known issue that our engineers did work on and resolved. Need Help? Find Solutions, share knowledge and get answers from customers and experts.ent-22011 I was watching Netflix with my partner when I wanted to watch something on Peacock and it wouldn't let me and kept giving me an OOPS message so I unplugged my flex and replugged it back in like YALLS troubleshooting thing said and now I have a message that saysFeb 25, 2021 · 1 Message Thursday, February 25th, 2021 12:00 AM Closed Xfinity Flex Xi6-A code ENT-22011 Help?? Our Flex has been down for over 24 hours now. We keep getting a black screen saying "That didn't go as planned... Sorry about that! Please try again. ENT-22011" We've tried unplugging the Flex and restarting our modem. Need Help? Find Solutions, share knowledge and get answers from customers and experts. Same thing happened to me yesterday. I rebooted it multiple times, but nothing changed. Today I tried it, and it worked just fine.Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Official Employee. •. 454 Messages. @user_44c005, I wanted to see how things were working for you. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Thank you for letting us know! 0. 0Hi, there @user_73cafd Thank you for taking the time out of your day to reach out to Xfinity on Forums. I hope you are having an amazing day so far. I do apologize for the issues that you are having with your TV services. The issue with the flex box was a known issue that our engineers did work on and resolved.I keep getting ENT 22011 how do I fix this. Question • Updated.Wednesday, August 31st, 2022 12:47 PM. Closed. ENT-22011Same thing happened to me yesterday. I rebooted it multiple times, but nothing changed. Today I tried it, and it worked just fine.First, please try these troubleshooting steps-. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the Flex Boxes to the TV, confirm that it’s plugged into the proper locations. Confirm that the TV is set to the proper input.Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013Aug 31, 2022 · Xfinity Flex. Flex. ... 1 Message. Wednesday, August 31st, 2022 12:35 PM. Closed. ENT-22011. Flex box not booting correctly keep getting that didn’t go as planned ... Need Help? Find Solutions, share knowledge and get answers from customers and experts. Our team can most definitely take a further look at this issue. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. I am an Official Xfinity Employee.
Aug 31, 2022 · 563 Messages 1 year ago Hello! I would love to help with getting issue sorted out with the Flex box. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary . How to test for alzheimer
Flex. 931 posts. Xfinity Community Forum. Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (868) Closed. You Tube TV not launching ...About as good as their Xfinity Stream app, which isnt saying much . Trying to enter network settings with a brand new remote, fresh batteries and the enter/select button does not respond to select confirm on the second screen. Very easy to select cancel so its not the batteries. Getting a live person at Comcast is the most frustrating thing ever. Tue, Jun 15, 2021 2:37 PM. Closed. Flex error code ENT-22013Flex. 931 posts. Xfinity Community Forum. Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (868) Closed. You Tube TV not launching ...Jun 15, 2021 · I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.Need Help? Find Solutions, share knowledge and get answers from customers and experts. The issue with the flex box was a known issue that our engineers did work on and resolved. Please let us know if you are still having issues with your equipment. I no longer work for Comcast.U guys are frauds time to expose you since u guys keep playing. Fraud how my bill just go up for 220 now to 400 month installment plan been saying in the works for like 4 months I know what you guys are doing my arp from internet been corrupted and hack.tyen you it took you guys a 1 year and half to fix outside line the interupted our service I have other info bFlex. 931 posts. Xfinity Community Forum. Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (868) Closed. You Tube TV not launching ... Xfinity Flex Xi6-A code ENT-22011 Help?? My box stopped working randomly, every app wouldn't open. I restarted it and now I keep getting that didn't go as planned please try again ENT-22011. Everything I've found online says this hasn't been fixed for over a year. Is this fixable or do I have to move to a company that cares abFlex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7Aug 31, 2022 · Error code ent-22011. Cannot connect. Wednesday, August 31st, 2022 12:43 PM .